What is CPaaS?

CPaaS (Communications Platform as a Service) is cloud APIs that let developers embed SMS, voice and messaging into their own applications.

CPaaS (Communications Platform as a Service) is communications as building blocks: APIs for SMS, voice, verification and chat that developers embed in their own applications. The delivery-notification text from a retailer and the OTP code from your bank are CPaaS at work.

UCaaS vs CPaaS

UCaaS is a finished phone system for people; CPaaS is raw communications for software. Vonage (via its API business) and Sinch are the portfolio names you’ll see — most relevant when your roadmap includes texting customers from your own app rather than buying staff a phone system.

Related terms:
ucaasvoip

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