Rackspace review & pricing
Our verdict
The multicloud managed-services veteran: strongest when your strategy is "manage our cloud estate end-to-end" across AWS/Azure plus legacy private cloud. Financial turbulence and restructuring make contract diligence (terms, SLAs, escrow) wise, but engineer depth remains real.
Overview
Rackspace ("Rackspace Technology") provides multicloud managed services — managed AWS/Azure/Google, private cloud (OpenStack heritage), colocation and data modernization — for enterprises that want outcomes rather than tooling.
Best for
- Enterprises managing multi-cloud (AWS+Azure) estates
- Organizations modernizing legacy private cloud workloads
- Teams lacking cloud-certified staff
Pros & cons
What we like
- Deep multicloud engineering (all three hyperscalers)
- Fanatical Support heritage with mature ops processes
- Private cloud + colo options alongside public cloud
- Strong security/compliance practice
What to watch
- Company financial volatility — diligence contract terms
- Premium pricing vs regional MSPs
- Strategy pivots have whiplashed long-time customers
Key facts
| Starting price | custom (quote-based) |
|---|---|
| Pricing model | Managed service subscriptions + cloud spend passthrough |
| Best segments | Mid-market, Enterprise |
| Founded | 1998 |
| Headquarters | San Antonio, Texas |
| Website | www.rackspace.com |
Feature snapshot
| Managed AWS/Azure/Google Cloud | ✓ Included |
|---|---|
| Private cloud (VMware/OpenStack) | ✓ Included |
| Colocation | add-on |
| Managed security & compliance | add-on |
| Data/modernization consulting | add-on |
Ranked in
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This review is editorial and independent. Pricing references published list rates as of September 2026 and changes frequently — always verify with a current quote. Vendor names are trademarks of their respective owners; The VoIP Advisors is an independent advisory firm and is not affiliated with Rackspace.