RingCentral review & pricing
Our verdict
The default choice for mid-size and larger organizations that want a proven, feature-complete UCaaS platform with deep third-party integrations. Trade-offs are a higher entry price than budget rivals and quote-versus-list pricing gaps that reward negotiating through an advisor.
Overview
RingCentral (RingEX) is the most widely recognized name in business VoIP, offering a unified communications platform that bundles cloud calling, team messaging, SMS and video meetings. Its RingX platform targets organizations that want one vendor across phone, contact center (RingCX) and AI assistant capabilities.
Best for
- Companies of 20–1,000+ users standardizing on one UC platform
- Teams that need strong Microsoft 365 and Google Workspace integrations
- Organizations planning to add contact center capabilities later (RingCX)
Pros & cons
What we like
- Mature, reliable platform with strong uptime track record
- Deep integrations (Microsoft 365, Google Workspace, Salesforce, HubSpot)
- True global availability with local numbers in 100+ countries
- RingCX contact center option under the same roof
- AI meeting summaries and call transcription included in higher tiers
What to watch
- Higher list pricing than most mid-market rivals
- Quote-heavy sales process; published list price rarely the final price
- Advanced features locked behind the Ultra tier
- Can be more platform than very small teams need
Key facts
| Starting price | from about $20–30 per user/month (list, annual billing) |
|---|---|
| Pricing model | Per-user monthly subscription, annual or monthly billing |
| Best segments | Small business, Mid-market, Enterprise |
| Founded | 1999 |
| Headquarters | Belmont, California |
| Website | www.ringcentral.com |
Feature snapshot
| Cloud PBX & auto-attendant | ✓ Included |
|---|---|
| Unlimited US/Canada calling | ✓ Included |
| Team messaging (chat/SMS) | ✓ Included |
| Video meetings | ✓ Included |
| Contact center (RingCX) | add-on |
| AI call summaries & transcription | higher tiers |
| Desktop | ✓ Included |
RingCentral pricing
RingCentral RingEX is sold in three main tiers. Published list prices below are for annual billing; month-to-month runs higher, and volume discounts are standard above ~50 users — usually negotiated through quotes.
| Plan | List price | What's included |
|---|---|---|
| RingEX Core | about $30 user/month (annual billing, list) | Cloud PBX · unlimited US/Canada calling · team messaging · SMS · document sharing |
| RingEX Advanced | about $35 user/month (annual billing, list) | Everything in Core · more video participants · unlimited internet fax · integrations |
| RingEX Ultra | about $45 user/month (annual billing, list) | Everything in Advanced · device analytics · unlimited storage · higher call handling limits |
- Add-ons (extra local/toll-free numbers, RingCX contact center, additional global calling) are priced separately.
- Promotional first-year pricing frequently undercuts list; renewal rates usually revert to standard.
- Through our partner network we regularly secure below-list rates — request a quote to compare.
See the full RingCentral pricing breakdown — every plan tier, fee and discount →
Ranked in
Best Business VoIP Providers · Best VoIP for Small Business · Best UCaaS Providers · Best Hosted PBX Systems · Best VoIP for International Calling · Best VoIP for Healthcare · Best VoIP for Remote & Hybrid Teams · Best VoIP for Dental Practices · Best Phone Systems for Law Firms · Best VoIP for Financial Services · Best VoIP for Retail Businesses · Best VoIP for Hotels & Hospitality · Best VoIP for Manufacturing · Best VoIP for Logistics & Distribution · Best VoIP for Schools & Education · Best VoIP for Professional Services · Best VoIP for Real Estate Teams · Best VoIP for Construction Companies · Best VoIP for Insurance Agencies · Best VoIP for Restaurants · Best VoIP for Nonprofits · Best VoIP for Churches · Best VoIP for Startups · Best VoIP for Property Management · Best VoIP for Accounting Firms · Best VoIP for Auto Repair Shops · Best VoIP for Veterinary Clinics · Best VoIP for Staffing Agencies · Best VoIP for Franchises
RingCentral comparisons
Looking for RingCentral alternatives?
RingCentral is the UCaaS benchmark — and the platform most teams compare against before signing. See the full RingCentral alternatives guide →
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This review is editorial and independent. Pricing references published list rates as of September 2026 and changes frequently — always verify with a current quote. Vendor names are trademarks of their respective owners; The VoIP Advisors is an independent advisory firm and is not affiliated with RingCentral.