Ooma review & pricing
Our verdict
The best first phone system for very small teams — the pricing is simple, the apps work, and you can be live in an afternoon. Outgrown quickly past ~20 users; at that point compare Nextiva or Dialpad.
Overview
Ooma Office is the small-business specialist: straightforward VoIP with one of the lowest entry prices in the market, optional hybrid (POTS-replacement) Air products, and no-contract monthly billing.
Best for
- Teams under 20 users
- Retail, restaurants and offices wanting zero-contract simplicity
- Budget-first buyers replacing landlines
Pros & cons
What we like
- Among the lowest entry pricing in business VoIP
- No-contract monthly billing
- Fast, simple setup with well-designed apps
- Virtual receptionist and ring groups even on base plans
What to watch
- Not built for 50+ user deployments
- Limited third-party integrations
- Advanced features (call queues, hot desking) sit on Pro tier
Key facts
| Starting price | from about $20 per user/month (list) |
|---|---|
| Pricing model | Per-user monthly subscription, monthly billing standard |
| Best segments | Small business |
| Founded | 2004 |
| Headquarters | Sunnyvale, California |
| Website | ooma.com |
Feature snapshot
| Cloud PBX & virtual receptionist | ✓ Included |
|---|---|
| Unlimited US calling | ✓ Included |
| Mobile & desktop apps | ✓ Included |
| Ring groups & call transfer | ✓ Included |
| Call queuing | higher tiers |
| Third-party integrations | limited |
Ooma pricing
Ooma Office keeps pricing simple: two per-user tiers, monthly billing standard, no contract required. Device and add-on costs are separate.
| Plan | List price | What's included |
|---|---|---|
| Ooma Office | about $20 user/month (list) | Cloud PBX · virtual receptionist · ring groups · mobile/desktop apps |
| Ooma Office Pro | about $25 user/month (list) | Everything in Office · call recording · hot desking · enhanced call blocking |
- Ooma AirD2 business phone or BYO SIP devices available; activation fees may apply.
- Add-ons (fax, upgraded lines) priced separately.
- Even at this price point we often find better effective rates bundling with other services.
See the full Ooma pricing breakdown — every plan tier, fee and discount →
Ranked in
Best Business VoIP Providers · Best VoIP for Small Business · Best Hosted PBX Systems · Best VoIP for Dental Practices · Best VoIP for Hotels & Hospitality · Best VoIP for Professional Services · Best VoIP for Real Estate Teams · Best VoIP for Construction Companies · Best VoIP for Restaurants · Best VoIP for Nonprofits · Best VoIP for Churches · Best VoIP for Startups · Best VoIP for Accounting Firms · Best VoIP for Auto Repair Shops · Best VoIP for Veterinary Clinics
Ooma comparisons
Looking for Ooma alternatives?
Ooma Office is the value king under ~20 users. See the full Ooma alternatives guide →
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This review is editorial and independent. Pricing references published list rates as of September 2026 and changes frequently — always verify with a current quote. Vendor names are trademarks of their respective owners; The VoIP Advisors is an independent advisory firm and is not affiliated with Ooma.