GoTo review & pricing
Our verdict
An easy-to-administer platform at a fair price, particularly attractive to IT teams of one. The platform lacks some enterprise depth — check reporting and compliance needs against rivals before committing at scale.
Overview
GoTo (formerly LogMeIn) offers GoTo Connect, a unified UCaaS platform combining phone, messaging and meetings, known for approachable admin tooling and aggressive bundle pricing when paired with GoTo Resolve or LastPass.
Best for
- Small/mid IT teams that want simple administration
- Businesses already using GoTo (LogMeIn) products
- Cost-conscious buyers standardizing phone + meetings + support tools
Pros & cons
What we like
- Simple, genuinely usable admin portal
- Competitive bundle pricing across the GoTo portfolio
- Solid call quality on the mature GoTo network
- Month-to-month flexibility at modest premium
What to watch
- Thinner enterprise compliance and reporting story
- Fewer global number options than RingCentral/8x8
- Support quality varies by plan tier
Key facts
| Starting price | from about $27 per user/month (list, annual billing) |
|---|---|
| Pricing model | Per-user monthly subscription, annual or monthly billing |
| Best segments | Small business, Mid-market |
| Founded | 2003 |
| Headquarters | Boston, Massachusetts |
| Website | www.goto.com |
Feature snapshot
| Cloud PBX & auto-attendant | ✓ Included |
|---|---|
| Unlimited US/Canada calling | most plans |
| Team messaging | ✓ Included |
| Video meetings | ✓ Included |
| Device & user management portal | ✓ Included |
| Bundle discounts (Resolve | add-on |
GoTo pricing
GoTo Connect publishes three per-user tiers (annual billing), with bundle discounts when combined with other GoTo products.
| Plan | List price | What's included |
|---|---|---|
| Basic | about $27 user/month (annual | Cloud PBX · IVR · teams messaging · standard features |
| Standard | about $33 user/month (annual | Everything in Basic · call queues · integrations · analytics |
| Premium | about $44 user/month (annual | Everything in Standard · contact center features · custom reporting |
- Month-to-month billing runs a few dollars higher per user.
- GoTo bundles (Meetings, Resolve, LastPass) reduce effective per-user cost at scale.
- We regularly see below-list GoTo rates through partner quotes.
See the full GoTo pricing breakdown — every plan tier, fee and discount →
Ranked in
Best Business VoIP Providers · Best VoIP for Small Business · Best UCaaS Providers · Best Hosted PBX Systems · Best VoIP for Healthcare · Best VoIP for Remote & Hybrid Teams · Best VoIP for Dental Practices · Best Phone Systems for Law Firms · Best VoIP for Retail Businesses · Best VoIP for Logistics & Distribution · Best VoIP for Schools & Education · Best VoIP for Professional Services · Best VoIP for Real Estate Teams · Best VoIP for Construction Companies · Best VoIP for Restaurants · Best VoIP for Nonprofits · Best VoIP for Churches · Best VoIP for Startups · Best VoIP for Property Management · Best VoIP for Accounting Firms · Best VoIP for Auto Repair Shops · Best VoIP for Staffing Agencies · Best VoIP for Franchises
GoTo comparisons
Looking for GoTo alternatives?
GoTo Connect wins on approachable administration and bundle value. See the full GoTo alternatives guide →
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This review is editorial and independent. Pricing references published list rates as of September 2026 and changes frequently — always verify with a current quote. Vendor names are trademarks of their respective owners; The VoIP Advisors is an independent advisory firm and is not affiliated with GoTo.