Sangoma review & pricing
Our verdict
The flexibility pick: open-source roots, own hardware and trunking under one roof, and hybrid on-prem-to-cloud paths few rivals can match. Expect a partner-led buying experience and less app polish than RingCentral or Dialpad.
Overview
Sangoma is a four-decade communications company with unusual breadth: the FreePBX open-source PBX ecosystem, its own phone and gateway hardware, one of the largest SIP trunking services in North America, and Sangoma Talk for cloud UC.
Best for
- Businesses wanting on-prem, cloud or hybrid PBX from one vendor
- Teams already running FreePBX that want a supported path forward
- Buyers bundling SIP trunks, phones and UC with one supplier
Pros & cons
What we like
- Open-source (FreePBX) heritage — huge admin community and flexibility
- [object Object]
- Hybrid deployments possible (keep on-prem, add cloud)
- Strong value for hardware-inclusive deployments
What to watch
- Apps and cloud UX trail modern UCaaS leaders
- Buying is channel-led; pricing rarely published
- Brand recognition low outside the open-source community
Key facts
| Starting price | from about $20 per user/month (typical partner quote) |
|---|---|
| Pricing model | Partner-quoted per-user subscription; hardware and trunking priced separately |
| Best segments | Small business, Mid-market |
| Founded | 1984 |
| Headquarters | Markham, Ontario, Canada |
| Website | www.sangoma.com |
Feature snapshot
| Cloud PBX (Sangoma Talk) | ✓ Included |
|---|---|
| FreePBX / on-prem PBX option | ✓ Included |
| SIP trunking | add-on |
| Own handset/gateway hardware line | ✓ Included |
| Hybrid cloud + on-prem deployments | ✓ Included |
| Team messaging & mobile apps | ✓ Included |
Sangoma pricing
Sangoma sells through partners, so pricing is quote-based; the figures below reflect typical published starting points for its cloud UC plans.
| Plan | List price | What's included |
|---|---|---|
| Sangoma Talk (entry) | from about $20 user/month (typical quote) | Cloud PBX · mobile/desktop apps · standard calling features |
| Talk Plus | from about $28 user/month (typical quote) | Adds fax · more integrations · advanced call handling |
| Talk Pro | from about $35 user/month (typical quote) | Contact center features · advanced reporting · premium support |
- SIP trunking, hardware and FreePBX/on-prem options are priced separately — bundles often win.
- Partner quotes vary; compare against RingCentral/Nextiva with identical requirements.
See the full Sangoma pricing breakdown — every plan tier, fee and discount →
Ranked in
Best UCaaS Providers · Best SIP Trunking Providers · Best Hosted PBX Systems · Best Microsoft Teams Phone Providers · Best VoIP for Hotels & Hospitality · Best VoIP for Manufacturing · Best VoIP for Schools & Education · Best VoIP for Churches · Best VoIP for Auto Repair Shops
Sangoma comparisons
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This review is editorial and independent. Pricing references published list rates as of September 2026 and changes frequently — always verify with a current quote. Vendor names are trademarks of their respective owners; The VoIP Advisors is an independent advisory firm and is not affiliated with Sangoma.